If you have any questions, concerns, or issues, please do not hesitate to email us at firstname.lastname@example.org
All our products are handcrafted in our U.S studio. If the item you have ordered is available, we will ship it to you within 48 hours of receiving your payment. If your order includes customizations or is not in stock, the item will be handcrafted, approved and shipped within 7 business days after your payment is received.
We will only ship to a street address, not a P.O. Box address. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order accurately.
Domestic (within U.S.A): flat rate priority shipping via USPS, tracking included. We will notify you via email once your item has been shipped.
International: shipments are shipped via USPS and Fedex international. Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. We are not responsible for any customs duty levied by the receiving country.
Please contact us directly for International orders and shiping costs.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes (if any)directly to the shipping agent (FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent. We are not responsible for any duties that are levied by the destination country
International orders are usually delivered within 15-20 business days depending on the location, and domestic orders within 4 business days.
Please note that Saturdays, Sundays and Public Holidays are not set as business days for standard deliveries.
Emails with tracking number will be sent to the email used to create an account. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy on the present day would prevail.